Additional Personal Services

Experience personalized and simple service. Use the latest technological banking advances or traditional products.

The following additional services are available with our consumer services:


Safe Deposit Boxes

Do you need a place to store valuable documents or precious items? Don’t risk misplacing something important or of great personal value. Citizens Bank has a variety of sizes of safe deposit boxes that allow you to rest easy knowing that important information or items special to you is protected and easily accessible.

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  • Small $25.00 annual fee – L 21″ x W 9-1/2″ x D 2-1/2″
  • Medium $35.00 annual fee – L 21″ x W 9-1/2″ x D 4-1/2″
  • Large $50.00 annual fee – L 21″ x W 9-1/2″ x D 9-1/2″

Money Orders

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CBOTS offers bank official money orders. Call one of our locations for more information.

Telephone Banking

CBOTS Action Line is a 24-hour automated telephone bank information system that allows you to obtain valuable account information 7 days a week.  To access the Citizens Bank Action Line, dial (478) 552-9282 for Sandersville and Milledgeville and (912) 764-5892 for Statesboro.

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Information available through the CBOTS Action Line:

  • Your account balance in checking and savings accounts
  • Specific information on checks, deposits, and withdrawals
  • CD’s account balance, maturity date and accrued interest
  • Loan balance, interest rate, per diem rate, and payoff
  • Make account transfers and loan payments

eStatement Delivery

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Enjoy the convenience of receiving your statement electronically. No waiting on the mail, and no added paper to file. You can enroll from within Internet Banking. Call one of our convenient locations for additional information.